"In this insightful book, the author, Charles A. Sennewald, a Security Management Consultant shares his professional expertise in the field of retail security with actual cases from the perspective of the person stopped, then from the point of view of the security agent. Following each such scenario, Mr. Sennewald then analyses what occurred and informs the reader whether the detention was valid or done in error...and why! This unusual treatment of this common but misunderstood problem in our society provides the consumer, the merchant, skilled legal professionals and professional store security agents with a new insight not offered by any other book or other written materials. Shoplifting is a crime that has an insidious impact on everyone’s budget. As the retailer’s losses continue to soar, so do the prices, we, the consumer, have to pay to compensate for the millions of dollars lost yearly nationwide due to shoplifting. Charles Sennewald’s writing style and interesting experiences during his lifelong career holds an interesting appeal for any reader. He tells his stories with excitement and a passion that clearly exhibits his expertise on this subject, a subject that should be of interest to anyone. "
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